When vehicle emergencies strike, every minute counts. That’s why we’ve built our entire operation around rapid response and reliable service, available 24/7 across Sydney. Our electronic dispatch system immediately identifies your location and assigns the closest available truck from our fleet of 37 vehicles.
After 25 years in this business, we’ve learned that emergency towing isn’t just about moving vehicles – it’s about reducing stress during what’s often someone’s worst moment on the road. Whether you’re stranded on the M4 at 2 AM or dealing with a breakdown in peak hour traffic, our GPS tracking system ensures we get the right equipment to you as quickly as possible.
Our fleet of tilt trays, cradle trucks, car carriers, and underlift vehicles means we can handle any emergency situation. GPS tracking lets us dispatch the closest appropriate truck immediately.
Vehicle emergencies don’t wait for business hours. Neither do we. Our around-the-clock service ensures help is always just a phone call away, any day of the year.
We work directly with major insurance companies because our turnaround times and reliability have earned their trust over the years. This often means faster claim processing for you.
Every operator is trained in our perfected 25-year process. Our electronic dispatch system ensures they arrive knowing exactly what equipment and approach your situation requires.
Emergency situations require the right equipment for safe, efficient recovery. Our diverse fleet handles everything from small cars to heavy commercial vehicles.
Sedans, hatchbacks, and wagons - we use wheel-lift or flatbed towing depending on your vehicle's condition and the emergency situation.
Larger vehicles need specialised handling. Our heavy-duty equipment safely manages even the biggest SUVs and 4WDs in emergency conditions.
Business vehicles get priority treatment because we understand downtime costs money. Our commercial towing specialists respond quickly to minimise business disruption.
High-value vehicles receive flatbed transport to prevent any additional damage during emergency recovery. Sometimes the safest option is the only option.
Whether you need emergency assistance or planned vehicle transport, understanding your rights and responsibilities makes the process smoother. We follow NSW Fair Trading regulations and believe in transparent service – you should know exactly what to expect from start to finish.
Response times vary by location and traffic, but our fleet of 37 vehicles and GPS dispatch system typically gets us to emergency calls within 20-45 minutes across Sydney. Peak hour and remote locations may take longer.
Vehicle breakdowns that leave you stranded, accident recovery, vehicles blocking traffic, or any situation where your car can’t be driven safely.
Emergency services do cost more than planned towing, especially outside business hours. We follow NSW pricing regulations and always provide cost estimates before starting work.
Yes. Our fleet includes specialised equipment for severely damaged vehicles. Flatbed trucks and recovery systems can handle situations other companies might struggle with.
Many comprehensive policies include emergency towing coverage. We work with all major insurers and can often bill them directly for approved claims.
Our dispatch team can work with approximate locations, landmarks, or even GPS coordinates from your phone. We’re experienced at finding stranded motorists.
Safety of our people and the cargo we transport. We conduct quarterly training sessions with our people which includes safe loading and load restraint techniques.
In everything we do. We place great emphasis on trust and transparency in all our interactions and hold ourselves highly accountable for our actions and commitments.
We believe in open and honest communication with all our customers and people to ensure the highest level of service is delivered and customer expectations exceeded.
We are extremely passionate about our industry and are committed to re-shaping the face of towing through all our actions and level of high standards.
We constantly look at ways to better improve the quality and capability of our services through continuous change in our systems and processes.
